Cocoon Hotel
- India
- Pune
- Hoteller
|
Destination Center, Magarpatta City, Hadapsar, Pune |
5 priser
6.00/10.00
|
+91 20 6624 4444
|
Vurdering
abhinav gupta (09.11.2017 06:14)
1. very rude staff
2. i had to ask for wifi 2 times
3. no one came to pick stuff from my car
4. no one even water to us while we were waiting for formalities
5. i had asked for a early check in when i reached they asked a half day price for 2 hour early check in which was fine but i had to go and ask for the price again and again they did not told me while i was waiting at reception.
6. no food menu in the room
7. no item in the refrigerator which means for a cold drink also i had to call them.
worst hotel experience ever.
Zyron Oviedo (01.11.2017 17:50)
Room was nice. It was a 1 bedroom condo. And i had a veranda! It was really nice!
The food was okay.
Bathroom was clean.
Though the one thing that struck me was the service. Being in a hotel, you would expect the people to at least say good morning,afternoon, etc.when you pass by, or at least a nod. In my 2 weeks of stay, i almost never heard those words or even got a nod back when i greeted them. Staff will always be busy talking amogst themselves. This simple gesture already suggest how they lack good interaction with guests. They do not feel welcome.
Tarun Dhawan (06.10.2017 20:07)
It was really average. At times the light was getting off and the ceiling was leaking in my washroom. So overall I won't recommend. Only good part is its located near to magarpatta
Ishaan Aggarwal (01.08.2017 04:33)
It is a nice hotel. If you want to stay in magarpatta city for 2-3 days and want a location near destination centre-the only good market of the city- as well as not deep in the city, it is the best option. Rooms are well maintained and service is also nice. Since it's not a very big hotel, they provide everything at their best.
Lokendra Rewapati (16.07.2017 12:42)
Rooms are spacious and clean. Quick service response time. Supportive staff well trained group of people. Wide range of food options are available with a reasonable price. Food quality is very good, healthy and pure natural.Free breakfast.