Hotel Byron
- Hellas
- Athens
- Hoteller
|
Virona 19, Athina |
5 priser
4.80/10.00
|
+30 21 0323 0327
|
Vurdering
Sandra Coleman (10.11.2017 20:24)
The hotel location is great. The rooftop patio view of the Acropolis is great. But the room I had should not be rented out - it was in the basement, musty, cold and very noisy with cleaning staff early in the morning. Very small bed. The walls are cracked and dirty. The drywall is unfinished in the bathroom. The hotel staff in the lobby were not friendly, no smiles or welcome at any time. The rooftop staff were friendly and helpful.
Afrodite Loizos (23.09.2017 14:46)
LOCATION ONLY
Im not one to normally give bad reviews to businesses. However it truly was a bad experience.
As a business owner myself i know how damagimg bad reviews can be.
We stayed at this hotel as a finale to our 12 week beautiful holiday.
I didnt book it, otherwise i would have read the reviews and looked into it.
My cousin booked it for me as he said the location was great as i didnt know Athens myself.
He said the pics looked great with Acropolis views and a huge balcony.
I told him to book the best largest room making sure we had a large balcony and a view.
We arrived exhausted and late after a full day of traveling.
The poor reception man was really nice apologised and looked quite sincere.
Telling us there was an error made and they had booked a single room thinking there was only one person not 2.
I told him we booked and paid for the best largest room with a huge balcony overlooking the acropolis.
He said they were fully booked for tonight but would move us to our large best room we paid for in the morning first thing when it was available.
I asked about the price difference.
He said the owners would either give us a free breakfast or refund some of the price difference for the one night.
When he took us to the so called single room.
We were shocked it was a shoe box.
We felt so chlostrophobic it was tiny and horrible.
We shared a single bed that was against the wall. But we had no other option but to stay there that night as it was so late.
In the morning i complained to the owners
She moved us to the so called huge room we booked and paid for.
Still horrible
2 single beds that squeaked so loud every time you turned.
The floor wasnt clean and i asked the maid about it and showed her.
She told me she left the door open for some fresh air so what some little bits of dust flew in.
The so called view of the Acropolis from our balcony was the rock at the end of the Acropolis
The beeakfast was shocking.except for the nice view and the nice garden.
The juice was cordial, nothing nice about breakfast.
Our shower floor was badly cracked.
The carpets on the stairs were all ripped and their attitude really sucked.
When we checked out i went to finalise the bill for our so called 2 breakfasts and i asked about how she would compensate us for having the wrong room on the first night.
She told me rudely that i already paid for the room with my visa and thats that.
Not even a coffee shouted for the error i was told i would be compensated for.
No apology no remorse whatsoever.
And demanded the whole 35 euro for the 2 shocking so called breakfasts there.
Didnt even give me a receipt.
I would never stay there again even if it was free.
The only good thing is its really a good location rigbt in the heart of beautiful plaka and close to the Acropolis.
Badly needs some serios renovations some serious refurbishing and some badly needed customer service skills and then it would be a great little place.
Susan Leers (21.09.2017 11:56)
The bathroom was so bad, the beds were hard and squeaky. The only good thing was the location and the roof bar
Leo Tolisano (01.08.2017 18:12)
Kinda old and stale. Great location though. Rooms not secure. Accidentally went to the wrong room and my keep worked! Parking is non-existent.
aldous kristian Lizardo (22.05.2017 20:02)
nice restaurant. great staff and its worth it to come and dine here