Vodafone Shop
| Königstraße 10B, Stuttgart |
5 priser
2.40/10.00 |
|
+49 711 1235773 |
|
Vodafone Shop på kartet
Vurdering
Jana (03.11.2017 16:51)
Anfangs sehr freundlich bis der Vertrag abgeschlossen war, dann fühlt sich niemand mehr zuständig und man wird hingehalten und verarscht. Mir wurde zudem etwas in Rechnung gestellt was ich nicht erhalten und bestellt habe. War bis jetzt sechs mal dort um dies zu beklagen. Bis jetzt habe ich mein Geld nicht zurück erhalten. Lediglich nach meiner sechsten Beschwerde haben sie es geschafft meinen alten Vertrag zu kündigen, damit ich nicht doppelt zahlen muss (wurde wohl vom Mitarbeiter beim Wechsel zum neuen Vertrag vergessen)
Anfangs sehr freundlich bis der Vertrag abgeschlossen war, dann fühlt sich niemand mehr zuständig und man wird hingehalten und verarscht. Mir wurde zudem etwas in Rechnung gestellt was ich nicht erhalten und bestellt habe. War bis jetzt sechs mal dort um dies zu beklagen. Bis jetzt habe ich mein Geld nicht zurück erhalten. Lediglich nach meiner sechsten Beschwerde haben sie es geschafft meinen alten Vertrag zu kündigen, damit ich nicht doppelt zahlen muss (wurde wohl vom Mitarbeiter beim Wechsel zum neuen Vertrag vergessen)
Livia Prifti (09.10.2017 18:08)
The worst experience I have had in Germany as an international student!
A very rude staff which threatens the clients instead of explaining the options!
Avoid that vodafone shop!
The worst experience I have had in Germany as an international student!
A very rude staff which threatens the clients instead of explaining the options!
Avoid that vodafone shop!
Anytime Heat And Air (31.01.2017 16:38)
DO NOT GO HERE!!! I have witnessed the employees shouting and being rude to customers so today I got up the courage and politely asked them to write down their names. They asked why and I told them I was going to call vodafone headquarters and file a complaint. The employee David Molosicih? started shouting at me and telling me he was going to call the police. I told him call the police if he likes that will change nothing. I am calling vodafone everyday twice a day filing a complaint.
DO NOT GO HERE!!! I have witnessed the employees shouting and being rude to customers so today I got up the courage and politely asked them to write down their names. They asked why and I told them I was going to call vodafone headquarters and file a complaint. The employee David Molosicih? started shouting at me and telling me he was going to call the police. I told him call the police if he likes that will change nothing. I am calling vodafone everyday twice a day filing a complaint.
Giorgia T (14.06.2016 15:42)
Hey hopefully I can save someone looking to get a new phone or organise internet some grief - whatever you do, avoid the Vodafone shop at the Hauptbahnhof end of Königstr (Königstraße 10B, 70173 Stuttgart). Not only did it take them a month to give us the phones we ordered and three months to connect the internet (during which time they made us pay for all of it), they have consistently added random charges to our bill even after we have repeatedly asked them in person to cancel the extra services. Today when my 6-month old phone broke, they tried to sell me a new and more expensive phone with the idea that I pay for both. When I refused, they told me that not a single store in all of Stuttgart has temporary replacement phones available to fill the gap while mine is being repaired and that the repairs will take two weeks.
Do yourself a favour. Avoid them.
Hey hopefully I can save someone looking to get a new phone or organise internet some grief - whatever you do, avoid the Vodafone shop at the Hauptbahnhof end of Königstr (Königstraße 10B, 70173 Stuttgart). Not only did it take them a month to give us the phones we ordered and three months to connect the internet (during which time they made us pay for all of it), they have consistently added random charges to our bill even after we have repeatedly asked them in person to cancel the extra services. Today when my 6-month old phone broke, they tried to sell me a new and more expensive phone with the idea that I pay for both. When I refused, they told me that not a single store in all of Stuttgart has temporary replacement phones available to fill the gap while mine is being repaired and that the repairs will take two weeks.
Do yourself a favour. Avoid them.
Amin Geblawy (26.12.2015 03:02)
Good to buy but not for detailed information .staff are lovely but they do not know what are the solutions they can help u and u may need !!
Good to buy but not for detailed information .staff are lovely but they do not know what are the solutions they can help u and u may need !!
