Hertz München, Elisenhof
| Elisenstraße 3, München |
5 priser
7.60/10.00 |
|
+49 89 369897 |
|
Hertz München, Elisenhof på kartet
Vurdering
Zamri Lapie (29.08.2017 05:29)
Very friendly staff and offer good prices for cars like BMW sw 5 series and many others. Convenient location near the city center.
Very friendly staff and offer good prices for cars like BMW sw 5 series and many others. Convenient location near the city center.
Sarah Bechor (15.08.2017 17:53)
Good, very good
Good, very good
elena martinez bañon (06.06.2017 13:57)
Good price but we received the car two hours later, they didn't have cars to give us, and when we asked about another one or a offer they only gave us a 8 euro sale
Good price but we received the car two hours later, they didn't have cars to give us, and when we asked about another one or a offer they only gave us a 8 euro sale
Tyler Peterson (25.04.2017 22:56)
Good service and prices
Good service and prices
vadim sluzky (16.12.2015 05:58)
Be aware!
I returned a car same day after 50 km drive from Munich airport to the city on dry clean roads, was OKed at drop-off, but next day received a letter - all in German - stating that I damaged a rim. That costed me 260 euros. All my attempts to prove that it's not my fault - the damage was not detected at drop-off time failed. They have a privilege to inspect the car after we leave.
I understand that there might be hidden problems, which are hard to detect at the time of return, but I don’t believe that can be reasonably applied to my case. I returned the car the same day after driving about 50 kilometers on dry clean roads. It does not sound reasonable for me that "the damage was discovered after the car was cleaned and washed". Picture of the damaged rim attached to the investigation does not look like a hidden damage that can’t be easily detected.
So they can charge us afterwards for anything.
I filed a complain in Germany and got an answer that everything is correct, that's my fault.
I filed a complain after returning to state, but get no answer besides auto-answer.
Wrote a follow-up letter in a week - no response besides auto-answer.
Called them in another week - was told that I'll receive a return call - never received.
Called again in 3 days - was told that I can do is communicate with their German agency.
Filed a credit card claim - received a letters from both central Hertz and German Hertz stating that everything is fine.
A few days later Hertz sent me another letter asking about my satisfaction.
Be careful and make pictures of the vehicle at both pick-up and drop-off time.
I rented from many companies for many years and have never had such problems.
Will never use @#$%^ Hertz again
Be aware!
I returned a car same day after 50 km drive from Munich airport to the city on dry clean roads, was OKed at drop-off, but next day received a letter - all in German - stating that I damaged a rim. That costed me 260 euros. All my attempts to prove that it's not my fault - the damage was not detected at drop-off time failed. They have a privilege to inspect the car after we leave.
I understand that there might be hidden problems, which are hard to detect at the time of return, but I don’t believe that can be reasonably applied to my case. I returned the car the same day after driving about 50 kilometers on dry clean roads. It does not sound reasonable for me that "the damage was discovered after the car was cleaned and washed". Picture of the damaged rim attached to the investigation does not look like a hidden damage that can’t be easily detected.
So they can charge us afterwards for anything.
I filed a complain in Germany and got an answer that everything is correct, that's my fault.
I filed a complain after returning to state, but get no answer besides auto-answer.
Wrote a follow-up letter in a week - no response besides auto-answer.
Called them in another week - was told that I'll receive a return call - never received.
Called again in 3 days - was told that I can do is communicate with their German agency.
Filed a credit card claim - received a letters from both central Hertz and German Hertz stating that everything is fine.
A few days later Hertz sent me another letter asking about my satisfaction.
Be careful and make pictures of the vehicle at both pick-up and drop-off time.
I rented from many companies for many years and have never had such problems.
Will never use @#$%^ Hertz again
