Vixen Nails & Spa | Milton
| 545 Thompson Road South, Milton |
5 priser
6.40/10.00 |
|
+1 905-203-1580 |
|
Vixen Nails & Spa | Milton på kartet
Vurdering
Chris D (31.10.2017 09:13)
Poorly equipped for makeup assignments. Unforgiving service. Possibly quite stingy with their service too. Booked an appointment for makeup. Was placed in a poorly lit room and was first seated in a low wooden/plastic chair. Makeup artist had to bend her back low in order to do my makeup. After realizing how uncomfortable it was for her, she moved me to the spa bed and I sat slouched over to have my makeup put on. How uncomfortable! There was no mirror in front of me. Only one on the wall and hidden in far off corner away from everything. Had to jump off the spa bed in order to see what was happening to my face. Poor, limited makeup kit. Had to choose from a limited colour selection for eyeshadows. Didn't have pinks, purples, greens, blues...hardly any colours except dry and stale neutrals. Same with lipsticks--had one or to color choices for blush. No bronzer or sparkle at all. Very impoverished and unprofessional setup. Not sure how they had the nerve to charge me full price for special occasion makeup application, when they are not fully serviced to do the job. Pretty shameful I would say. Not worth the spend.
To make matters worse, I forgot to pay using my wayspa Gift Card and asked if payment could be reapplied to card. Manager gave me an outright no and after pleaing with her, she said she would talk to the owner and get back to me the next morning. Did not call me back. Called her back 2 days later and the answer was still no. Their system does not accept refunds. So if you make a mistake or if they charge you for something by mistake, good luck!
Would not revisit this place, even though it's just a foot away from my house. Oh well!
Poorly equipped for makeup assignments. Unforgiving service. Possibly quite stingy with their service too. Booked an appointment for makeup. Was placed in a poorly lit room and was first seated in a low wooden/plastic chair. Makeup artist had to bend her back low in order to do my makeup. After realizing how uncomfortable it was for her, she moved me to the spa bed and I sat slouched over to have my makeup put on. How uncomfortable! There was no mirror in front of me. Only one on the wall and hidden in far off corner away from everything. Had to jump off the spa bed in order to see what was happening to my face. Poor, limited makeup kit. Had to choose from a limited colour selection for eyeshadows. Didn't have pinks, purples, greens, blues...hardly any colours except dry and stale neutrals. Same with lipsticks--had one or to color choices for blush. No bronzer or sparkle at all. Very impoverished and unprofessional setup. Not sure how they had the nerve to charge me full price for special occasion makeup application, when they are not fully serviced to do the job. Pretty shameful I would say. Not worth the spend.
To make matters worse, I forgot to pay using my wayspa Gift Card and asked if payment could be reapplied to card. Manager gave me an outright no and after pleaing with her, she said she would talk to the owner and get back to me the next morning. Did not call me back. Called her back 2 days later and the answer was still no. Their system does not accept refunds. So if you make a mistake or if they charge you for something by mistake, good luck!
Would not revisit this place, even though it's just a foot away from my house. Oh well!
maggie turner (18.09.2017 20:13)
Today was my first visit to Vixen Spa. I was very impressed. Joana was attentive and precise with my luxury pedixure and the rest of the staff were just as nice as Joana. I will definitely making Vixen Spa my regular nail salon!
Today was my first visit to Vixen Spa. I was very impressed. Joana was attentive and precise with my luxury pedixure and the rest of the staff were just as nice as Joana. I will definitely making Vixen Spa my regular nail salon!
T Vizz (14.04.2017 23:43)
Although I do not go as often as I would like to, Vixen is the best nail salon in Milton. It is not the cheapest and not the most expensive but at least you know the salon is clean, they use clean tools, and they have experienced friendly staff. They pride themselves on great service. If you are just looking for a quick manicure/pedicure and you don't care about what I've mentioned, there are plenty of other salons to choose from in Milton. If you want to be sure the utensils used on your nails are clean, the nail polish is actually what's written on the bottle and the staff is friendly and good at what they do (this comes at a reasonable price) then this is your place. In my visits to this salon, I have never witnessed any of the situations described in the negative reviews listed here - the only things I have seen include some rude people who are expecting a four seasons spa experience but only want to pay dollar store prices. Great job Vixen team at sticking to who you are and giving Miltonians a better option with tremendous value for nail services!
Although I do not go as often as I would like to, Vixen is the best nail salon in Milton. It is not the cheapest and not the most expensive but at least you know the salon is clean, they use clean tools, and they have experienced friendly staff. They pride themselves on great service. If you are just looking for a quick manicure/pedicure and you don't care about what I've mentioned, there are plenty of other salons to choose from in Milton. If you want to be sure the utensils used on your nails are clean, the nail polish is actually what's written on the bottle and the staff is friendly and good at what they do (this comes at a reasonable price) then this is your place. In my visits to this salon, I have never witnessed any of the situations described in the negative reviews listed here - the only things I have seen include some rude people who are expecting a four seasons spa experience but only want to pay dollar store prices. Great job Vixen team at sticking to who you are and giving Miltonians a better option with tremendous value for nail services!
Vicky Marcotte (08.02.2017 04:49)
Trendy, friendly and intimate. Good quality and service...they take the time to get it right!
Trendy, friendly and intimate. Good quality and service...they take the time to get it right!
Natascha cieslok (10.08.2016 03:25)
Booked an appointment for 2 spa services. I arrived 15 minutes early, as I have for any other spa appointment, expecting to be greeted warmly and offered a beverage at least. Instead I was ordered to sit down until my appointment. I sat there for 15 minutes, my appointment had officially begun and I was waiting while 2 aestheticians were talking by the front desk. Waited 5 more minutes and still had not had one word spoken to me.
When I am going to pay good money for a service, I expect a high customer service level in return.
Needless to say I walked out and will never be returning.
Booked an appointment for 2 spa services. I arrived 15 minutes early, as I have for any other spa appointment, expecting to be greeted warmly and offered a beverage at least. Instead I was ordered to sit down until my appointment. I sat there for 15 minutes, my appointment had officially begun and I was waiting while 2 aestheticians were talking by the front desk. Waited 5 more minutes and still had not had one word spoken to me.
When I am going to pay good money for a service, I expect a high customer service level in return.
Needless to say I walked out and will never be returning.
