Yoga Shack
| 154 Bruce Street, London |
2 priser
3.00/10.00 |
|
+1 519-518-6059 |
|
Yoga Shack på kartet
Vurdering
Wyatt McManus (23.10.2017 04:01)
Polite staff, but the owner is rude, dismissive, and disregards her clients and her employees. Very poor communication skills, Lisa.
Polite staff, but the owner is rude, dismissive, and disregards her clients and her employees. Very poor communication skills, Lisa.
Nancy Jackson (30.06.2017 21:25)
I joined Yoga shack recently and while I like the studios and most of the instructors I will not continue with membership. After a couple of weeks of attending classes I asked one of the instructors how I would find out if there were plans for additional beginner and non hot yoga classes. The instructor suggested that I contact the owner by email and stated that feedback from their customers was always welcome. That evening I sent an email to Lisa , the owner asking a couple questions. To date (one month later) I have never received a reply of any sort. With some frustration I spoke to other members who told me that they had tried to contact her as well and that she hadn't responded to them either. In total I have spoken to 10 people who she has completely ignored. I am a business owner as well and I can categorically say that if I treated my customers with such little respect that they don't even deserve a reply I would no longer be in business. I have also had some very interesting comments from her instructors suggesting they have the same issues with her. Its unfortunate that this owner represents herself as caring and a part of the community however won't reply or respond in any way to that very community. These actions speak much loader to me and many others as to the type of person running this business.
I joined Yoga shack recently and while I like the studios and most of the instructors I will not continue with membership. After a couple of weeks of attending classes I asked one of the instructors how I would find out if there were plans for additional beginner and non hot yoga classes. The instructor suggested that I contact the owner by email and stated that feedback from their customers was always welcome. That evening I sent an email to Lisa , the owner asking a couple questions. To date (one month later) I have never received a reply of any sort. With some frustration I spoke to other members who told me that they had tried to contact her as well and that she hadn't responded to them either. In total I have spoken to 10 people who she has completely ignored. I am a business owner as well and I can categorically say that if I treated my customers with such little respect that they don't even deserve a reply I would no longer be in business. I have also had some very interesting comments from her instructors suggesting they have the same issues with her. Its unfortunate that this owner represents herself as caring and a part of the community however won't reply or respond in any way to that very community. These actions speak much loader to me and many others as to the type of person running this business.
