Jeff Burwash (16.09.2017 04:59)
Drop off location (Kelowna not the airport) under staffed and under trained. Car was good and pick was easy and a very good experience (YVR)
Kevin T (09.07.2017 07:01)
When you need a rental car
Dominique Marcoux (02.02.2017 19:21)
We rented a car at avis from the aiport location but it was actually way cheaper there and only a 20$ taxi drive away. We ended up with a really nice brand new Hyundai tucson for the price of a small car (with costco membership) and the guy was very friendly and helpfull. Had a great trip overall.
The only problem is to actually reach them by phone but the website works great for reservation.
Thanks. I recommend!
Queen Bee (29.06.2016 23:32)
wow where do i even begin with this sad exuse of a rental buisness. Well frst off i called and wanted an suv vehicle for 3 days , ok no problem, go there, get the suv (dodge durango) , and was told when booking if i booked for a week i get a better rate of 456$ and with tax would be 534$. a week later i go to return it, and low and behold that is not the price they quoted me! He wanted an extra 200$$!!! 700$ for a week?? as this was the same manager that had booked it at the beginning i proceeded to tell him and show him my quote he had provided me for 530$, and he procedes to tell me "i dont know i dont know" . i had my cash placed on the counter 700$, and as he was trying to figure out why its more than i was quoted, HE TAKES A 50$ BILL AND WALKS AWAY. When he comes back he tells me there is nothing he can do and i have to pay the 656$. ok so i pay it and leave very angry as i have been lied to. As i am driving away , the guy comes out and taps on my vehicle as i am moving, and i rool down the window and he proceseds to tell me THAT I AM 50$ SHORT!!!!!!!!!!!!! i told him you grabbed a 50 and walked away so thats on you that it isnt there i gave you 700$!! Well that doesnt matter he proceedes to harrase me until i give him ANOTHER 50$!!!!!!!!!!!!!!!!!!! SO IN THE END I PAID 750$ FOR A RENTAL I WAS QUOTED 530$ FOR!! And having my quote that was provided didnt matter to this guy. All in all i rented to save money on a flight, boy did i learn my lesson. I WILL NEVER RENT WITH THESE UNPROFFESSIONAL THIEVING GOOFS AGAIN!!!!!!!!! and i suggest you dont either. no wonder there are almost out of buisness .