The SPA Day Retreat
| 26 Castlefrank Road, Kanata |
5 priser
4.00/10.00 |
|
+1 613-836-5913 |
|
The SPA Day Retreat på kartet
Vurdering
M A (22.09.2017 06:16)
Unprofessional.
I was a spa client for 3 years and was charged special rate for a service with Claudia.
She is now a manager. I saw another esthetician. When I went to pay, they said it was no longer the special rate.
I asked why and they said I can't have the special rate unless I come in every 3 weeks. Prior to that, I never ever had to come every 3 weeks. Claudia always had the girls charge me the special rate. I spoke with Claudia and she did not budge.
I just wanted to know why and if that was the case, they should not have allowed me to have special price for more than 2 years.
I wrote the owner/manager, Christine.
She sided with Claudia and made feel bad for writing. Shame on them.
I will not return. There are some nice girls working there. Danielle and Jana.
Management is a real disappointment. One star for Danielle as she tried to help.
Unprofessional.
I was a spa client for 3 years and was charged special rate for a service with Claudia.
She is now a manager. I saw another esthetician. When I went to pay, they said it was no longer the special rate.
I asked why and they said I can't have the special rate unless I come in every 3 weeks. Prior to that, I never ever had to come every 3 weeks. Claudia always had the girls charge me the special rate. I spoke with Claudia and she did not budge.
I just wanted to know why and if that was the case, they should not have allowed me to have special price for more than 2 years.
I wrote the owner/manager, Christine.
She sided with Claudia and made feel bad for writing. Shame on them.
I will not return. There are some nice girls working there. Danielle and Jana.
Management is a real disappointment. One star for Danielle as she tried to help.
Donna Rousselle (13.08.2017 19:49)
I have going to the Spa for a few years now.... but lately no one available to meet the needs. Three times l tried making a sugaring appointment only to hear no one was available and not because they were all booked up but a variety of excuses....frustrating....poor managing maybe?
I have going to the Spa for a few years now.... but lately no one available to meet the needs. Three times l tried making a sugaring appointment only to hear no one was available and not because they were all booked up but a variety of excuses....frustrating....poor managing maybe?
Mew Mew (06.07.2017 00:56)
I went to get a treatment. I stood and observed to get a feel of this place. I saw the (manager?) belittling the ladies working there. I promptly walked out.
I went to get a treatment. I stood and observed to get a feel of this place. I saw the (manager?) belittling the ladies working there. I promptly walked out.
Katherine Morrison (01.07.2017 03:47)
I have been coming the spa for years. It's a beautiful and relaxing environment. Not only this but my hair stylist, Ali is the cherry on top. She is the most fabulous hair artists I have ever had. On top of her experience and the amazing work that she does she is so warm, friendly and personable. She makes you feel at home and I truly look forward to my appointments because I get to chat and catch up with her. I hope to see her for many years to come :-)
I have been coming the spa for years. It's a beautiful and relaxing environment. Not only this but my hair stylist, Ali is the cherry on top. She is the most fabulous hair artists I have ever had. On top of her experience and the amazing work that she does she is so warm, friendly and personable. She makes you feel at home and I truly look forward to my appointments because I get to chat and catch up with her. I hope to see her for many years to come :-)
Marilyn Welsh (24.01.2017 00:25)
My friend and I had pedicures here and it was bar none, the worst pedicure and experience ever! Firstly, there was no base coat applied to our nails. Halfway through the pedicure and prior to the wax application, we were asked to move our feet to the side of the chair to empty and clean out the basin. So there we are - feet hanging mid air to the side while cleaning is done. In all my years of pedicures, I've never encountered this. Basin is usually emptied whilst feet are on pedestal and cleaned AFTER the pedicure is finished. To add insult to injury, the services here are pricey. Be warned and go elsewhere. I will never go back!
My friend and I had pedicures here and it was bar none, the worst pedicure and experience ever! Firstly, there was no base coat applied to our nails. Halfway through the pedicure and prior to the wax application, we were asked to move our feet to the side of the chair to empty and clean out the basin. So there we are - feet hanging mid air to the side while cleaning is done. In all my years of pedicures, I've never encountered this. Basin is usually emptied whilst feet are on pedestal and cleaned AFTER the pedicure is finished. To add insult to injury, the services here are pricey. Be warned and go elsewhere. I will never go back!
