Tony Spadafore (14.11.2017 03:00)
If you have an emergency this place is a must if you want fast action to help your pet. My little dog suddenly lost her ability to walk last Tuesday night we took her to the vet and after a quick evaluation she informed us that our pet needed emergency surgery on her back. The following morning our vet called and informed us that she made a referral to this hospital, I immediately informed her to call the hospital to advise them our ETA I traveled 500 miles in 7 hours.As soon as we arrived we where met with prompt service our pet was taken away for tests to determine the course of action. With in hours of our arrival she was diagnosed and was being treated surgically for the problem, we where kept in the loop on everything that was happening, the Dr called us before and after the procedure which gave the feeling of total comfort of this whole ordeal . While in recovery we received at least 2 to 3 updates a day via phone and in person. I still can't believe such a place exists and these people care so much there is no money grab there, like you would normally be accustom to, from most vets, all these people wanted to do is help. So if you pet has a problem and you feel that your vet is confused ask for an immediate referral to this organization , there is no doubt in my mind that you will be impressed and your pet will get the help it needs.
M N V (02.11.2017 13:49)
They have the best emergency care at this place. We called ahead to let them know we were bringing our dog in late on a Friday night and they paged internal medicine specialists to make sure they had the right vets evaluating and treating out dog. Their primary concern is treating sick pets and not lining their wallets. Highly recommend to everyone.
Trudy McCartney (12.09.2017 09:55)
The best place to take your pet when sick. Our little girl, she is a Labradoodle, has cancer and they have been wonderful with her care. She is very comfortable with the staff and they keep you well updated during procedures.
Bailey Robertson (20.07.2017 20:41)
Went there yesterday to get a deewormer for my dog because they never asked me for a fecal sample when I brought my puppy. I found out the other day that my dads dog has worms and was scared that my dog had it . So I went and they said I needed to wait if the vet would prescribe it well I waited over 24 hours and heard nothing . My dad told me just to take one in so they could test it , so I did . And I don't think I've ever been so disrespeacted or felt so belittled in my entire life . I walk in and there were three ladies having a conversation clearly saw me and said nothing for about 3 minutes. Then when they did acknowledge me the lady I had talked to the day before didn't even remember anything that I was talking about . And was just being ignorant , tells me that they gave me a cup at the beginning for a fecal sample and they never did . (Which is okay I understand mistakes happen ) But she was getting so short and rude with me . She was like give me the sample - have a nice day rushing me out when I still had questions and wanted to make an appointment to see the vet ! when I'm the client yea I'm only 19 years old but that shouldn't matter , I've never been so shocked with how rude she was . I'm going to complain during my next visit and if nothing gets done I'm taking my dog else where because I don't need to take my dog somewhere with people like that . And telling people I know how they treat people your working with people , you may want to be a people person just a thought .
Justin St-Maurice (05.03.2017 03:06)
We have three dogs and have been to a variety of vet clinics over the years. This is by far the best place to bring your pet. You might think that the costs will be quite high because it is associated with OVC, but that's not the case! For one, they don't charge tax on everything because they are a teaching institution. Even 'special diet' kibble is cheaper here; $35 versus $50 at the vet in the old Reb Lobster. Won't take my pets anywhere else!