Soma Advanced Skin & Body Therapy
| CORE Shopping Centre, 510 8 Ave SW, Calgary |
5 priser
4.00/10.00 |
|
+1 587-580-6163 |
|
Soma Advanced Skin & Body Therapy på kartet
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katarina zwierink (13.09.2017 18:58)
The massage was okay what bothered me was the fact that I paid $79.00 for the Groupon and I received an email saying that they redeemed a $51.75 Groupon. Money wasted; not going back.
The massage was okay what bothered me was the fact that I paid $79.00 for the Groupon and I received an email saying that they redeemed a $51.75 Groupon. Money wasted; not going back.
Roxanne Hickey (13.09.2017 09:00)
I completely enjoyed my 90 minute massage at Soma Spa. It was a combination of traditional and Thai massage. Love the atmosphere in the spa. I used a Groupon, but will definitely be back to pay regular price for another massage.
I completely enjoyed my 90 minute massage at Soma Spa. It was a combination of traditional and Thai massage. Love the atmosphere in the spa. I used a Groupon, but will definitely be back to pay regular price for another massage.
cory romney (10.09.2017 08:55)
Terrible experience with Soma Spa. My GF bought me a 90min massage through groupon in early April. Then after we tried to book the massage, they limited there groupon booking to very limited times. Had my original booking for June 23 which they called the week before as they didn't have a massage therapist anymore, so they gave me a date of Aug 24 which I said didn't work as I was on holidays then but they assured me I would be able to chamge it once they found a massage therapist. Called beginning of Aug to change and was told I wasn't allowed to change it. I made it very clear that I could never make the date and after a lengthy conversation they changed it to the early Sept. The day before my massage appt I get a voicemail claiming these masseuse was sick and they had to change my appt. I called back and they then told me the masseuse was no longer sick and my massage would be going ahead at the scheduled time. The next morning I get another phone call an hour before my appt telling me the masseuse was sick and they would be rescheduling. I told them I had enough and that I wanted my money back. They were very rude and I would not recommend anyone use there services as they clearly had no intention on fulfilling groupon commitment.
Terrible experience with Soma Spa. My GF bought me a 90min massage through groupon in early April. Then after we tried to book the massage, they limited there groupon booking to very limited times. Had my original booking for June 23 which they called the week before as they didn't have a massage therapist anymore, so they gave me a date of Aug 24 which I said didn't work as I was on holidays then but they assured me I would be able to chamge it once they found a massage therapist. Called beginning of Aug to change and was told I wasn't allowed to change it. I made it very clear that I could never make the date and after a lengthy conversation they changed it to the early Sept. The day before my massage appt I get a voicemail claiming these masseuse was sick and they had to change my appt. I called back and they then told me the masseuse was no longer sick and my massage would be going ahead at the scheduled time. The next morning I get another phone call an hour before my appt telling me the masseuse was sick and they would be rescheduling. I told them I had enough and that I wanted my money back. They were very rude and I would not recommend anyone use there services as they clearly had no intention on fulfilling groupon commitment.
Jennifer Fryk (22.08.2017 21:36)
The massage itself was actually quite lovely however I was quite upset with the length. I decided to treat myself to a 90 min massage instead of 60 mins (my first "90 min" massage ever) but i got nothing near that. My appointment was supposed to be at 3:00 but they had to change the sheets and get the room ready from the person who was just in there..totally fine (and appreciated). By the time i was shown to the room it was 3:18...still fine, I don't mind waiting...by the time the massage started it was 3:22...still OK, i just assumed they would add it on at the end as that is what has happened at other places I've been (ex. starts at 4:15 instead of 4:00...goes to 5:15). However, when this was was finished and she left the room and told me to get dressed, i look at the clock 4:33. My 90 min massage was 71 mins?? What am I supposed to do at this point? Run down the hall naked and say excuse me you totally ripped me off almost 20 mins? Got dressed, left feeling very disappointed. If the massage had lasted for the actual length of time I would have totally gone back but now when I decide to treat myself to the 90 mins again, I want to go somewhere where i'll actually get that.
The massage itself was actually quite lovely however I was quite upset with the length. I decided to treat myself to a 90 min massage instead of 60 mins (my first "90 min" massage ever) but i got nothing near that. My appointment was supposed to be at 3:00 but they had to change the sheets and get the room ready from the person who was just in there..totally fine (and appreciated). By the time i was shown to the room it was 3:18...still fine, I don't mind waiting...by the time the massage started it was 3:22...still OK, i just assumed they would add it on at the end as that is what has happened at other places I've been (ex. starts at 4:15 instead of 4:00...goes to 5:15). However, when this was was finished and she left the room and told me to get dressed, i look at the clock 4:33. My 90 min massage was 71 mins?? What am I supposed to do at this point? Run down the hall naked and say excuse me you totally ripped me off almost 20 mins? Got dressed, left feeling very disappointed. If the massage had lasted for the actual length of time I would have totally gone back but now when I decide to treat myself to the 90 mins again, I want to go somewhere where i'll actually get that.
La Vegane (16.06.2017 19:58)
I was told over the phone that if I cancelled at least 48 hours in advance that my CC would be refunded. I booked a group fro July 1 2017 and unfortunately some those who were going to come decided it was to great of an expense. I tried to rebook for another day for two people and they were fully booked. So I said I will call back once I talk to the people I am booking for. When I asked if my CC would be refunded, the attendant said that she didn't know how to do that and that I would have to wait until the following week to be refunded. I just checked the email receipt that they sent me and it states at the bottom that they do not do refunds at all.
I was lied to over the phone. I'll still rebook the appointments if I can as it a much anticipated wedding present, but I will never book at this spa again simply because I was lied to. Not good business ethics or professional.
I was told over the phone that if I cancelled at least 48 hours in advance that my CC would be refunded. I booked a group fro July 1 2017 and unfortunately some those who were going to come decided it was to great of an expense. I tried to rebook for another day for two people and they were fully booked. So I said I will call back once I talk to the people I am booking for. When I asked if my CC would be refunded, the attendant said that she didn't know how to do that and that I would have to wait until the following week to be refunded. I just checked the email receipt that they sent me and it states at the bottom that they do not do refunds at all.
I was lied to over the phone. I'll still rebook the appointments if I can as it a much anticipated wedding present, but I will never book at this spa again simply because I was lied to. Not good business ethics or professional.
