Hotel NH Gent Belfort
| Hoogpoort 63, Gent |
5 priser
7.60/10.00 |
|
+32 9 233 33 31 |
|
Hotel NH Gent Belfort på kartet
Vurdering
Flora Remzső (17.11.2017 15:17)
Nice hotel and room but the service....what to say: poor.
I did not have warm water on the second night and although i asked the reception to check it, they just forgot to come to fix it. Therefore I needed to go there again on the day after, so finally i got another room.
The other issue was with the laundry. As the price was very high I expected a good service, instead of this one of my clothes was just distoried and when i went to the reception their answer was that this is not their responsibility and in this case i do not have to pay for the washing. I do not find this a fair solution as the value of my clothes was higher than the laundry cost.
I find this a very poor customer service for this price.
Nice hotel and room but the service....what to say: poor.
I did not have warm water on the second night and although i asked the reception to check it, they just forgot to come to fix it. Therefore I needed to go there again on the day after, so finally i got another room.
The other issue was with the laundry. As the price was very high I expected a good service, instead of this one of my clothes was just distoried and when i went to the reception their answer was that this is not their responsibility and in this case i do not have to pay for the washing. I do not find this a fair solution as the value of my clothes was higher than the laundry cost.
I find this a very poor customer service for this price.
David Sherman (31.10.2017 15:36)
very nice hotel, great room, wonderful location, close to sights, restaurants, bars, shops. Nice little fitness room, loved the breakfast. Very happy.
very nice hotel, great room, wonderful location, close to sights, restaurants, bars, shops. Nice little fitness room, loved the breakfast. Very happy.
idell OLeary (27.09.2017 02:43)
The Executive rooms are comfortable, roomy and fantastic for a longer stay. It was like having a double size room. Great breakfasts with an abundant selection of breads, cheeses, fruits, eggs, meats, and fresh orange juice. Very clean. Great location for visiting canals, churches and eating places, but not very near Ghent St-Pieters Station. Taxi ride from station is around 10 euros.
The only deficiency was that several different individuals of the desk staff, on multiple occasions, were either not very knowledgeable or they were not inclined to be helpful. It was hard to tell. The information we got, particularly the directions, were difficult to understand and often misleading. On the other hand, the personnel at the bar were very courteous and helpful when called upon.
I would stay here again.
The Executive rooms are comfortable, roomy and fantastic for a longer stay. It was like having a double size room. Great breakfasts with an abundant selection of breads, cheeses, fruits, eggs, meats, and fresh orange juice. Very clean. Great location for visiting canals, churches and eating places, but not very near Ghent St-Pieters Station. Taxi ride from station is around 10 euros.
The only deficiency was that several different individuals of the desk staff, on multiple occasions, were either not very knowledgeable or they were not inclined to be helpful. It was hard to tell. The information we got, particularly the directions, were difficult to understand and often misleading. On the other hand, the personnel at the bar were very courteous and helpful when called upon.
I would stay here again.
Daniel Needham (29.08.2017 21:32)
Stayed here for two nights. Got a great corner room on second floor with loads of space. Wifi is a little slow, no wonder there is a paid for option. Bar in hotel has great selection of drinks, reasonably priced and good service. Car park was easy to access albeit €25 a day
Stayed here for two nights. Got a great corner room on second floor with loads of space. Wifi is a little slow, no wonder there is a paid for option. Bar in hotel has great selection of drinks, reasonably priced and good service. Car park was easy to access albeit €25 a day
Pernilla Helder (10.08.2017 09:07)
This is a comfortable and very reasonably priced hotel in the very heart of Ghent. The location is perfect, the bed was very large and comfortable, and we had a good selection of TV channels. Also I found the breakfast buffet good, with lots of choice. The only minus points I found were that only one lift is working and only certain floors have been renovated, and if you end up on a floor which still hasn't been fixed up, the rooms are quite dated. We were unlucky. I would give a 3.5 star for the old room. But I would give the over all stay a 4.
This is a comfortable and very reasonably priced hotel in the very heart of Ghent. The location is perfect, the bed was very large and comfortable, and we had a good selection of TV channels. Also I found the breakfast buffet good, with lots of choice. The only minus points I found were that only one lift is working and only certain floors have been renovated, and if you end up on a floor which still hasn't been fixed up, the rooms are quite dated. We were unlucky. I would give a 3.5 star for the old room. But I would give the over all stay a 4.
