Deb Bowen (07.10.2017 00:33)
I don't know how anyone can criticize Pinpoint I and my family have used them many times and there staff are the friendliest and most helpful people Keep up the great work pinpoint!!!!!!!!!
adam flipp (03.10.2017 08:58)
Do not use this service especially with your flyers points. Terrible service do not use!!!! Inefficient and caused issues with flights. Save yourself a lot of drama and book with someone else.
Cecily Clune Melbourne (02.08.2017 08:15)
Difficult to contact while you are travelling. Wanted to cancel some bookings made using Westpac points as our plans changed and now told points will not be refunded despite giving more than a week's notice. Not good enough. Also could not contact tour company in Istanbul directly to try to change booking. Number did not exist.
Rod Gibson (20.07.2017 05:34)
These people are hopeless. Obviously they find it less costly to keep apologising for not having time to speak to customers than to employ the right number of people to pick up phones.
CHRISTINE EYRES (07.12.2016 06:32)
I am about to tell ANZ to shove their free flights - I have been holding the phone for 35 minutes and it still hasn't been picked up by anyone at Pinpoint.